Enterprise Resource Planning (ERP) systems are the backbone of efficient business operations. ERP Systems integrate core processes – from finance and accounting to human resources, supply chain, and beyond – into a single cohesive platform. Bitko Inc. helps you select and implement the right ERP solution that unifies your departments, eliminates data silos, and provides real-time insights across your organization.
Building and maintaining strong customer relationships is crucial for growth. CRM Systems enable you to track and manage every interaction with your customers — from the first contact through sales and ongoing support. Bitko Inc. specializes in deploying CRM solutions that give you a 360-degree view of your customers.
For businesses with significant warehouse operations or distribution centers, a Warehouse Management System (WMS) is essential. Bitko Inc.’s warehouse management solutions optimize everything from receiving and storage to picking, packing, and shipping. We introduce intelligent location management (so products are stored in optimal locations), picking algorithms that speed up order fulfillment, and real-time tracking of each inventory movement within the warehouse. By digitizing and optimizing warehouse workflows, we help you fulfill orders faster, reduce errors in shipments, and make the best use of your warehouse space and staff.
In today’s multi-channel commerce environment, businesses need to handle orders coming from various sources (website, mobile app, physical store, etc.) and ensure they are fulfilled efficiently. Our Order Management Systems (OMS) coordinate the entire order lifecycle from the moment a customer places an order to final delivery.
Bitko Inc. implements OMS solutions that consolidate orders from all sales channels into one view, allocate stock from the best location, and track the order through fulfillment. We make it easier to manage back-orders, handle returns, and keep customers informed with automated notifications. With a robust OMS in place, you can promise and deliver fast, accurate service no matter where the order comes from.
In the era of omnichannel retail, Bitko Inc. provides Retail and E-commerce solutions that bridge in-store and online experiences. We help you create cohesive, technology-driven shopping experiences, whether you run a brick-and-mortar store, an online business, or a mixture of both.
Our services include implementing smart Point of Sale systems, building robust multi-vendor marketplace platforms, and launching subscription-based e-commerce models. Each solution is designed to enhance customer satisfaction, increase sales, and provide the analytics you need to refine your offerings continually.
If your business model involves allowing other vendors or partners to sell through your platform, Bitko Inc. can build a Multi-Vendor Marketplace tailored to your vision. We create online marketplace platforms where multiple sellers can register, list their products or services, and manage their orders under your oversight. Key features include vendor dashboards, product catalog management, payment split processing, and review systems – all wrapped in a cohesive, branded marketplace that you control.
Our solution ensures that while each vendor has the tools to manage their storefront, you have global oversight with analytics, commission management, and quality control features. We focus on delivering a secure, scalable marketplace experience that can compete with the best in the industry.
Subscription commerce is a powerful model for customer retention and predictable revenue. Bitko Inc. helps companies build Subscription-Based E-commerce platforms that delight customers with recurring deliveries or services. Whether you’re offering monthly curated boxes of products, software-as-a-service subscriptions, or any recurring offering, we design a system to handle the unique needs of subscription management.
This includes automated recurring billing, renewal reminders, subscription plan management, and customer self-service portals to modify subscriptions. We focus on creating a smooth experience from sign-up to delivery, so your subscribers feel valued and in control.
Every business has unique needs that off-the-shelf software can’t always meet. Bitko Inc. specializes in developing Custom Business Portals – secure web-based platforms tailored to specific functions like project management, collaboration, vendor management, or customer service. These portals act as a centralized hub for information and processes, accessible anytime and from anywhere.
We design portals with intuitive user interfaces and robust backends, ensuring that whether it’s your employees, customers, or partners using the system, they have a smooth and productive experience. Our custom solutions range from internal project management tools to large-scale B2B portals connecting companies with their suppliers and clients.
Strengthen your relationships with a dedicated portal for your business partners or customers. Bitko Inc. develops B2B & B2C portals that serve as a one-stop destination for the people who matter most to your business. For B2B, this might be a secure partner or vendor portal where your corporate clients can place orders, review account status, and access resources. For B2C, it could be a customer self-service portal where individuals can manage their accounts, track orders or services, and get support.
We focus on creating an engaging and intuitive user experience, so that using the portal is convenient and beneficial. Features such as personalization, role-based access, and real-time data integration ensure that each user—be it a client manager at a partner company or a consumer at home—gets exactly what they need from the portal.
© Bitko. 2008–2024 Bitko Inc. All rights reserved.
